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Frequently Asked Questions

Please consult our FAQ to find answers to your questions and how to use the nowsewing.net website.

Help, I cannot sign in

Please note that your registration is not complete until you 1) fill out and submit the registration form 2) receive a confirmation e-mail at the valid e-mail address that you provided 3) click the link in that e-mail to complete the confirmation process. You will then be able to log in. If you have forgotten your password, click the login link and then click on the link that says "Forgot/change password?" Fill out the e-mail address field with the email address that you provided when you registered, and instructions will be sent to that address to reset the password.

How do I update my information?

Click the login link and submit your username and password. You will land on your account information page. To change your information, click on the link that says "Update Account Information" and submit new values through that form.

I forgot my account password, how do I get it?

If you have forgotten your password, click the login link and then click on the link that says "Forgot/change password?" Fill out the e-mail address and the password will be automatically sent to your email address provided when you registered.

What is the copyright policy?

All webisodes and projects on Nowsewing.net are copyrighted by VSM Sewing. These may not be distributed nor copied electronically in any format or by any method, either altered or unaltered, without the express written permission of VSM Sewing. Infringing upon an owner’s copyright is prosecutable under federal and state/provincial laws.

How do I subscribe to Behind the Seams?

Please visit the Member registration page and fill out the form completely. Once your credit card information has been accepted, you will have access to content based on the membership level you have selected.

Can I order any other way besides on-line, fax, mail?

You may only subscribe on-line with one of our payment options.

How long is my subscription to Behind the Seams and what are the costs?

Subscription length depends on the membership level that you have chosen and paid for on nowsewing.net. The subscription choices are as follows:

  • Pay per view: 1 webisode of your choice available for viewing for 24 hours only. The cost of Pay per View is $3.95 per webisode.
  • Gold Level: All webisodes within the 2008 season available from March 2008 through February 2009. Unlimited viewing is available during this time. The cost for Gold Level Membership is $19.95 per season.
  • Platinum Level: All webisodes within the 2007 & 2008 seasons available from March 2008 through February 2009. Unlimited viewing is available during this time. The cost for Platinum Level Membership is $29.95 per season.
What methods of payment can I use?

Visa and MasterCard

Will I get confirmation of my subscription?

Yes, a confirmation e-mail will be sent to the e-mail address that you provided after each purchase.

Do you have a return policy?

All sales on nowsewing.net are final.

What currency are your prices in?

All our prices are in US Dollars. If you would like to convert the currency from US Dollars to another currency here is a link to a site that allows you to convert the prices easily.

My credit card was declined and I know there is enough money in my account.

This happens occasionally and does not reflect your "credit status". It is sometimes a problem with a bank which has safety restrictions in place regarding on-line transactions. In our experience, the owner of the card is not aware of this until it happens. Contact your credit card provider. A phone call usually fixes the issue.

Is it safe to pay online?

Yes, it is safe to subscribe to Behind the Seams. The site is Verified by Visa and secured by Mastercard. Please click on the links for more information.

What is your DBA Name?

Our DBA name is "VSM Sewing".